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General Terms and Conditions (GTC)

Contract Cost Care Ltd

§ 1 Scope

1.1 These GTC apply to all contracts between Contract Cost Care Ltd ("CCC") and its clients concerning the analysis and optimisation of service contracts in the medical technology sector.

1.2 CCC provides its services exclusively to businesses, legal entities and public institutions (B2B); not to consumers.

1.3 Deviating or conflicting terms and conditions of the client shall only apply if CCC has agreed to them in writing.

§ 2 Definitions

  • Service contract: the client's maintenance, service or procurement contract concerning medical technology systems.
  • Analysis: the systematic evaluation of service contracts according to technical, commercial and contractual criteria.
  • Report: the analysis result delivered to the client (management summary with recommended actions).
  • Benchmark: CCC's own comparison database and methodology.
  • Saving: the realised cost reduction determined in accordance with § 5.

§ 3 Subject matter of the services

3.1 CCC analyses the service contracts provided by the client, compares them against the benchmark and delivers a report with recommended actions. Upon request, CCC supports the client in negotiation and implementation.

3.2 CCC is manufacturer-neutral and independent and receives no commissions or benefits from the client's manufacturers or service providers.

3.3 No legal, tax or medical advice. The services are commercial and technical analyses and recommendations. Any negotiation support is provided as an ancillary commercial service; no legal advisory or legal-services activity is owed.

3.4 No contract conclusion and no contract amendment by the client with third parties takes place without the client's express consent; the decision-making authority remains with the client.

§ 4 Client's cooperation

4.1 The client shall provide the contracts and documents required for the analysis completely and correctly.

4.2 For the transfer of the documents, the parties shall agree on a secure transmission channel (e.g. encrypted upload or a secure mailbox). Sensitive documents should not be sent by unencrypted email.

4.3 If the client delays its cooperation, deadlines shall be extended accordingly.

§ 5 Remuneration

5.1 Success-based fee. CCC receives the percentage of the saving realised in the first contract year that is agreed in the individual contract.

5.2 The reference basis (baseline) is, in the case of a contract renewal, the previous contract, and, in the case of a new procurement, the manufacturer's original offer.

5.3 Any fixed remuneration components are due upon placement of the order. The success-based fee becomes due upon proof of the realised saving, at the latest by way of a true-up twelve months after commencement of the services.

5.4 All amounts are exclusive of statutory value added tax.

§ 6 Confidentiality and trade secrets

6.1 Both parties shall treat the other party's confidential information as confidential and use it only for the performance of the contract.

6.2 The client's cost, price and contract data are trade secrets; CCC shall take appropriate confidentiality measures within the meaning of the GeschGehG.

6.3 Confidentiality shall continue to apply for three years beyond the end of the contract; for trade secrets, without any time limit.

§ 7 Data protection

7.1 CCC processes personal data in accordance with the privacy policy. Insofar as CCC processes personal data on behalf of the client, the parties shall conclude a data processing agreement (Art. 28 GDPR).

§ 8 Rights of use / intellectual property

8.1 CCC's methodology, benchmark, tools and templates remain its property.

8.2 The client receives a simple, non-transferable right of use in the delivered report for its internal purposes.

8.3 Any use of anonymised, aggregated results for the benchmark requires an express provision in the individual contract.

§ 9 Liability

9.1 CCC performs the analysis with the care of a diligent service provider. CCC does not guarantee any particular amount of saving and any particular negotiation outcome.

9.2 CCC's liability is limited in amount to the remuneration payable to CCC for the relevant order.

9.3 Liability for intent and gross negligence, for damage arising from injury to life, body or health, as well as any mandatory statutory liability, remains unaffected.

§ 10 Term and termination

10.1 The contract ends upon delivery of the report or completion of the commissioned implementation support.

10.2 The right to terminate for good cause remains unaffected.

§ 11 Independence

11.1 CCC is independent and manufacturer-neutral and receives no performance-based benefits from third parties that conflict with the client's interests.

§ 12 Final provisions

12.1 Choice of law: The law of the Republic of Cyprus shall apply. A deviating choice of law (e.g. at the request of public bodies, the law at the seat of the client) shall only apply insofar as it is expressly agreed in the individual contract.

12.2 The exclusive place of jurisdiction for all disputes arising out of or in connection with this contract is Limassol, Cyprus; a deviating dispute resolution shall only apply upon express individual agreement pursuant to § 12.1.

12.3 Amendments and collateral agreements require text form.

12.4 Should any provision be invalid, the remainder of the contract shall remain effective; the invalid provision shall be replaced by the economically closest one.

As of: August 2026