Start Cutting Costs for Your Hospital or Clinic

Every day, your current contracts may cost you more than they should. Let us help you optimize your new or renewal contracts and uncover hidden savings across all your service agreements. We operate with 100% transparency, safeguard your information, and uphold the highest level of security to ensure complete trust and compliance.

BASIC

One-time analysis of existing service and maintenance contracts

N

Comprehensive contract analysis

N

Identification of optimization potential

N

Offsetting the Basic Fee with achieved savings

N

No long-term commitment for the customer

SUBSCRIPTION

Long-term optimization of service and maintenance contracts

N

Booking a package with a fixed number of optimizations (10, 20, 50...)

N

Standard fees per contract, regardless of contract size

N

Planning and stability through long-term contract optimizations

N

Outstanding stability and planning for long-term savings

COST COVERAGE

Full coverage of service and maintenance costs

N

Maximum cost reduction

N

Handling of financial processes (refund within 14 days)


N

Highest flexibility: No negotiations required by the customer

N

100% transparency & security

FAQ

At CostCare, we understand that navigating service and maintenance contracts in the healthcare industry can be complex. That’s why we’ve compiled answers to the most common questions about our process, cost-saving opportunities, and how we ensure transparency and security. 

What is the goal of contract optimization with Contract Cost Care?

Many hospitals believe this, but our experience shows that significant savings can be achieved even with existing contracts. We analyze the contracts for hidden cost drivers and offer negotiated solutions to reduce costs.

What types of contracts can be analyzed and optimized?

We focus on service and maintenance contracts for large medical devices such as diagnostic systems,
therapy systems, and high-value medical equipment.

How does the collaboration process work?
  1. Contract review under NDA.
  2. Analysis of contract terms and identification of savings potential.
  3. Creation of a report with recommendations.
  4. Optional negotiation with the manufacturer.
  5. Implementation of optimizations
How is the contract analysis conducted?

Our analysis is based on a comprehensive market benchmarking database (TOZO), which allows us to compare contract terms with existing market standards and identify optimization opportunities.

How long does a contract analysis take?

The initial evaluation is usually completed within four weeks, depending on the complexity of the contract.

What commitments does the customer make?
  • Standard Model: No long-term commitment.
  • Subscription Model: Customers benefit from continuous optimization and long-term price advantages.
  • Cost Coverage Model: Customers pay a fixed, individually negotiated fee, typically 20–30% lower than the manufacturer’s offer.
What are the typical savings?

The average savings vary depending on contract type and manufacturer but generally range between 8–15% of current contract costs. In the Cost Coverage Model, savings of 20–30% are achieved.

How is Contract Cost Care compensated?

We work on a success-based model and receive a share of the actual savings achieved

What happens if no savings are achieved?

Our experience shows that almost every contract has optimization potential. If no savings are possible, only the one-time analysis fee is charged under the Standard and Subscription Model – there are no additional costs.

Will manufacturer service levels remain the same?

Yes, our goal is to maintain or even improve existing service levels without compromising quality.

Are manufacturers involved in the negotiation process?

Yes, we engage in negotiations with manufacturers to secure better terms for our customers.

Does the customer have to negotiate with the manufacturer themselves?

No, we handle negotiations on behalf of the customer upon request.

How much internal effort is required from the customer?

Our process is designed to minimize internal workload. The customer’s required effort consists of:
✔ Signing the NDA (a few minutes)
✔ Providing contracts (once via email or upload)
✔ Reviewing analysis results (a short feedback call of about 1–2 hours)

What if we are already well covered?

It may seem that way, but our data shows that many hospitals are paying more than necessary. We compare your contracts with industry standards and show you where savings are possible.

What if we have no resources?

Our service is structured so that we do most of the work. Your team will be unburdened and we will provide full support to ensure the process goes smoothly.

What if Legal takes too long?

We have developed proven methods to speed up this process.
Our goal is to minimize the effort for your team and avoid delays.

What if we don't have an additional budget?

Our compensation model is based on savings. If we do not achieve any savings, there will be no additional costs to you. It is a low-risk model that is perfectly tailored to the needs of hospitals.

What does your proof of success look like?

We have helped hospitals reduce their costs by up to 10% – in some cases as much as 17%. These savings not only lead to short-term improvements, but also ensure long-term success.

Do you have a summary of our benefits?

By optimizing your service and maintenance contracts on the basis of our analysis, you can expect the following benefits:
1. Significant cost savings, both immediate and long-term.
2. Improved service quality tailored to your operational needs.
3. Reduced financial and operational risks through better contract management.
4. Ongoing monitoring to ensure continuous compliance with market standards.

What are my long-term savings?

By implementing our recommendations, you could realise not only immediate savings but also long-term cost reductions reduce costs over the life of the contract.
We forecast savings that will accumulate over the next 5 to 10 years, and lead to a better allocation of resources by keeping your costs in line with market standards.

What are your service quality achivements?

While your current contract covers the essential maintenance services, there are opportunities to improve service quality without increasing costs. Our recommendations will ensure that the services provided are better aligned with your actual needs, avoiding both over- and under-provision.

What is your analysis based on?

Our analysis is based on a comparison with similar contracts in your industry.
Based on benchmark data from to the TOZO database, your current service and
maintenance costs are around 10-15% higher than the industry average. Implementing our recommendations would bring your costs in line with market.

What does your risk assessment process look like?

When reviewing your contract, we identified potential risks, including hidden costs and gaps in service coverage. These risks could lead to unexpected expenses or inadequate maintenance, which can affect the overall performance of your equipment. By optimizing the contract, you can minimise these risks and achieve better financial and operational benefits.

What does your risk assessment process look like?

When reviewing your contract, we identified potential risks, including hidden costs and gaps in service coverage. These risks could lead to unexpected expenses or inadequate maintenance, which can affect the overall performance of your equipment. By optimizing the contract, you can minimise these risks and achieve better financial and operational benefits.

What is the time frame for a contract analysis?

You will receive a detailed analysis report within 30 days upon signature of the consultant contract and NDA.

What is your experience/expertise in the medical device industry?

Our team has more than 40 years of experience in the medical device industry.

What happens after the optimization is achieved?

We regularly check whether the agreed services are being fulfilled and optimise them further if necessary.

What forms of payment do you accept?

You can pay for Contract Cost Care by bank transfer.

Is there any long-term commitment?

All Contract Cost Care plans have an annual commitment.